Over the past few years, I have worked with companies that have used offshore resources to work on part of or complete projects. I also have been "hands on" with some of the projects and in my experience, it rarely works.
I was recently in a meeting discussing the possibility of offshoring some work. Since I have been down this road all too many times, I voiced my opinion. Most people also didn't like the idea and I took it upon myself to gather some facts. Now I know there are arguments for both sides, but when I was browsing the web I came across a study by Gartner Inc.
If you're not familiar with Gartner Inc., they are pretty much the authority on gathering, analyzing and reporting statistical data in an unbiased manner. Companies all over the world utilize Gartner's services to gather data on pretty much anything...and because they are so thorough, it's not cheap.
The 5 high level reasons are:
1. Unrealized cost savings
2. Loss of productivity
3. Poor commitment and communications
4. Cultural differences
5. Lack of offshore expertise and readiness
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On
1/8/2010
Watts Humphrey
said:
"Offshore outsourcing is one of those solutions in search of a problem.
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